Consumers are increasingly using multiple touch points to obtain and share information, and purchase products and services. Retailers – both traditional and internet-based – are struggling to support and enhance these new customer experiences across rapidly evolving channels like application marketplaces and mobile devices that are increasingly contributing to revenue growth. 

Key trends for 2012

Before thinking of taking up a real estate franchise, we should ask ourselves a more important question. If I am a consumer of real estate brokerage service what do I want that will make my experience a very satisfactory one. Very likely a satisfied consumer
will envision the following attributes as desirable:

    * The agent who provided the service should be knowledgeable and well informed
      about the product